Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When browsing most sites: Current tab either hangs or loads slowly. Opening a second blank tab, clicking on it, the first loads completely, almost instantly!

diamondbgunsmiths
diamondbgunsmiths
more options

This concerns Firefox 29.0.1: When browsing most sites, the first or current tab either loads very slowly (spinning wheel), or hangs. By opening a second, blank tab and clicking on it, the first tab then proceeds to completely load almost instantly! Is this a common problem, and if so, is there a remedy?

This concerns Firefox 29.0.1: When browsing most sites, the first or current tab either loads very slowly (spinning wheel), or hangs. By opening a second, blank tab and clicking on it, the first tab then proceeds to completely load almost instantly! Is this a common problem, and if so, is there a remedy?

Modified by diamondbgunsmiths

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

Read this answer in context 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

diamondbgunsmiths
diamondbgunsmiths Question owner
more options

Sorry, I clicked not helpful by accident! Yes, your suggestions were very helpful. :) AVG 2014 is the culprit; temporarily disabling it made a HUGE difference in how Firefox acts. This was first discovered (by your suggestion) by rebooting Windows XP into Safe Mode, where most of AVG is disabled. Normal boot back into Windows, then temporarily disabling AVG did the trick. I'll be looking for anti-virus that less taxing on my older system. Suggestions????

Thanks a million for the assistance.