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I can't get on Firefox since yesterday.

  • 5 replies
  • 1 has this problem
  • 12 views
  • Last reply by cor-el

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The FIREFOX icon is still on the dock but nothing happens when I click on it. I tried downloading FIREFOX but that didn't fix it either.

The FIREFOX icon is still on the dock but nothing happens when I click on it. I tried downloading FIREFOX but that didn't fix it either.

All Replies (5)

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Can you try to start Firefox in Safe Mode to see if Firefox opens properly with no error? You can start Firefox in Safe Mode below:

  • Windows/Mac: Hold the SHIFT/Option key while opening Firefox
  • Linux: Run firefox -safe-mode in the Terminal/Konsole

If Firefox opens up fine with no problems, it's probably one of your extensions that's causing the issue. You can re-enable your add-ons one by one until you find the one that causes the issue upon being re-enabled.

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If the icon will not start Firefox, try to check it. Right click on the icon. Select Properties, then Shortcut. Make sure the link shown points to Firefox.

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Thank you, but that didn't work either.

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Remove the old icon, start Firefox. Then make a new link.

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Try to repair the disk permissions:

Try to remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist)