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why, only on firefox does it show the flash plugin as always crashing, I've tried all solution and nothing works?

  • 2 replies
  • 2 have this problem
  • 14 views
  • Last reply by cor-el

RhoneFarren
RhoneFarren
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I've updated the shockwave flash plugin, filed multiple crash reports, re-set firefox, reloaded pages over and over, everything shows it should work but I still get only crash reports on firefox. No problems with Explorer though, everything works great with them. Should I make them my default browser?

I've updated the shockwave flash plugin, filed multiple crash reports, re-set firefox, reloaded pages over and over, everything shows it should work but I still get only crash reports on firefox. No problems with Explorer though, everything works great with them. Should I make them my default browser?

All Replies (2)

user1095822
user1095822
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Hi RhoneFarren

Normally, Flash hasn't been quite well to any of us at some point but Mozilla is looking into replacing Flash with Shumway. Shumway isn't ready yet as it's still in the very early alpha stages (known as the Nightly channel) and it isn't enabled by default.

You can try to disable hardware acceleration then follow up with disabling protected mode in Flash if disabling hardware acceleration doesn't cut it.

How to disable hardware acceleration in Flash

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

How to disable protected mode Try to disable Protected Mode in Flash 11.3 and above by adding the line ProtectedMode=0 to the Flash "mms.cfg" file located in one of these locations: [46] 

   (Windows 32bit) C:\Windows\System32\Macromed\Flash 
   (Windows 64bit) C:\Windows\SysWOW64\Macromed\Flash

For example, on a Windows 7 64-bit system, open the C:\Windows\SysWOW64\Macromed\Flash folder, copy the file "mms.cfg" to the desktop, open it in Notepad, add a new line ProtectedMode=0 and then close Notepad, saving your changes. Next, go back to the C:\Windows\SysWOW64\Macromed\Flash folder, rename the original file to "mms.cfgBAK" (to save it as a backup) and then drag and drop in the modified "mms.cfg" file from the desktop. [47] [48] [49]

Note: To re-enable Flash Protected Mode, either restore a backup of the original mms.cfg file, if you saved one, or else re-edit the mms.cfg file to remove the ProtectedMode=0 l line you added. Updating Flash Player or installing a newer version does not automatically re-enable Protected Mode

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to set the Flash plug to click-to-play by setting the permissions for Flash to "Ask To Activate" in "Firefox/Tools > Add-ons > Plugins". That way you can activate the Flash plugin when you need it via the Lego block icon on the location bar.

You can check for problems with current Shockwave Flash plugin versions and try this:

See also: