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Need to change email

  • 1 reply
  • 13 have this problem
  • 2 views
  • Last reply by guigs

Tmerc68
Tmerc68
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The phone changed my email before I sent it. Now get an error message saying that I can't sink up with Firefox.

The phone changed my email before I sent it. Now get an error message saying that I can't sink up with Firefox.

Chosen solution

Hi Tmerc68, If the sync account was created with the wrong email addresses, it cannot be edited after it has been created. However, it is possible to start over. Please make a back up of your profile before doing this. Back up and restore information in Firefox profiles

Unfortunately you will either have to start over with the mobile device and the sync account by removing the account and attaching the correct email address. Or if the email is incorrect then please set up a new account. Sorry for the inconvenience.

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All Replies (1)

guigs
guigs
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Chosen Solution

Hi Tmerc68, If the sync account was created with the wrong email addresses, it cannot be edited after it has been created. However, it is possible to start over. Please make a back up of your profile before doing this. Back up and restore information in Firefox profiles

Unfortunately you will either have to start over with the mobile device and the sync account by removing the account and attaching the correct email address. Or if the email is incorrect then please set up a new account. Sorry for the inconvenience.