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Unable to use Firefox Sync on Mac OS X

  • 1 reply
  • 3 have this problem
  • 4 views
  • Last reply by user669794

vaidik
vaidik
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I have setup the new Firefox Sync (PiCl) account. But I am not able to sync anything and I keep seeing this error every time I try to sync: https://www.dropbox.com/s/anmd7wv9qsuu2rq/Screenshot%202014-07-21%2003.09.59.png.

I tried to find what may be causing this but sadly got no help.

Finally, I thought that its probably because I used my Firefox profile between Firefox (current version), Firefox UX Nightly and Firefox Beta and either of these corrupted the profile which is causing Sync to fail.

So I created a new profile and tried Sync and it failed again. This is exactly what I see in my logs:

I keep seeing the second log every time I manually try to sync using Tools > Sync Now.

Would really appreciate if someone can help me fix this problem and get my Sync working.

I have setup the new Firefox Sync (PiCl) account. But I am not able to sync anything and I keep seeing this error every time I try to sync: https://www.dropbox.com/s/anmd7wv9qsuu2rq/Screenshot%202014-07-21%2003.09.59.png. I tried to find what may be causing this but sadly got no help. Finally, I thought that its probably because I used my Firefox profile between Firefox (current version), Firefox UX Nightly and Firefox Beta and either of these corrupted the profile which is causing Sync to fail. So I created a new profile and tried Sync and it failed again. This is exactly what I see in my logs: * http://pastebin.mozilla.org/5583133 * http://pastebin.mozilla.org/5583137 I keep seeing the second log every time I manually try to sync using Tools > Sync Now. Would really appreciate if someone can help me fix this problem and get my Sync working.

All Replies (1)

user669794
user669794
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Hello Vaidik,

Please go through How do I set up Sync on my computer? article to solve your problem.

Thank you