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Firefox is crashing on startup even in safe mode

  • 2 replies
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  • Last reply by skymiga

skymiga
skymiga
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Since today firefox is crashing on startup. I do not know whats causing the problem because what i know nothing changed since yesterday on the PC but maybe the upgraded from FF31 to 32 was done today morning.

I removed FF already and removed all folder and profiles before re installing without any success. The browser crash at normal startup in FF safe mode and in Windows safe mode.

Since today firefox is crashing on startup. I do not know whats causing the problem because what i know nothing changed since yesterday on the PC but maybe the upgraded from FF31 to 32 was done today morning. I removed FF already and removed all folder and profiles before re installing without any success. The browser crash at normal startup in FF safe mode and in Windows safe mode.

Chosen solution

just saw in the linked crash reports that dlp is causing the problem.

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skymiga
skymiga Question owner
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I don't know how to upload crash reports into the question but I've submitted crash reports with the crash report tool. in normal mode bp-086fbd73-aa08-4166-a688-e27562140904.txt in safe mode bp-2822755b-68e5-455a-bcdc-5569f2140904.txt

skymiga
skymiga Question owner
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Chosen Solution

just saw in the linked crash reports that dlp is causing the problem.