Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Websites are rendering at 665px wide on a 1024x768 resolution

  • 3 replies
  • 2 have this problem
  • 7 views
  • Last reply by cor-el

more options

I was looking into a complaint about site rendering at 1024x768 screen resolution and upon inspecting the web page with the window maximized and zoom set to 100%, the HTML and BODY tags are showing to only be 665px wide. They should be rendering closer to 1000 pixels. I have confirmed that nothing is checked off in the Compatibility tab, per this article: https://support.mozilla.org/en-US/kb/Screen%20resolution%20changes%20when%20starting%20Firefox

I replicated on Windows 7 using Firefox 32.0.3.

I was looking into a complaint about site rendering at 1024x768 screen resolution and upon inspecting the web page with the window maximized and zoom set to 100%, the HTML and BODY tags are showing to only be 665px wide. They should be rendering closer to 1000 pixels. I have confirmed that nothing is checked off in the Compatibility tab, per this article: https://support.mozilla.org/en-US/kb/Screen%20resolution%20changes%20when%20starting%20Firefox I replicated on Windows 7 using Firefox 32.0.3.

All Replies (3)

more options

You may have zoomed the page(s) by accident. Reset the page zoom on pages that cause problems.

  • View > Zoom > Reset (Ctrl/Command+0 (zero))
more options

As I stated, zoom was set to 0. That was my initial assumption and I checked it several times.

more options

You can rename (or delete) the content-prefs.sqlite file to content-prefs.sqlite.old in the Firefox profile folder to reset the page zoom for all websites.

What does the Box Model tab in the Web Console (Firefox/Tools > Web Developer) show?

You can check out on the browserspy website how websites see you: