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Firefox won't even start in safe mode.

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

meredithtodd
meredithtodd
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I keep trying to start firefox. It keeps saying its not responding. It gives me options to start in safe mode or reset Firefox. But I've tried both of these options and nothing works.

I keep trying to start firefox. It keeps saying its not responding. It gives me options to start in safe mode or reset Firefox. But I've tried both of these options and nothing works.

All Replies (2)

finitarry
finitarry
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http://kb.mozillazine.org/Browser_will_not_start_up

FredMcD
FredMcD
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First, download the full installer and save it somewhere.

Download Firefox Full Installer For All languages And Systems {web link}

Now, totally remove Firefox from your system. Your user profile is stored in your user folder on the computer. Leave it alone for now.

Uninstall Firefox from your computer {web link}

After Firefox has been removed, reboot the computer. Then try installing Firefox.