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When I click my firefox icon the home page says "The address is not a valid URL. The URL is invalid and cannot be loaded. How do I fix?

proudbuckeye
proudbuckeye
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When I downloaded Mozilla Firefox and clicked on the Firefox icon I get this message on the Firefox homepage "The address isn't valid

The URL is not valid and cannot be loaded. " I can still access the internet but what do I need to do to get rid of this message. The home page doesn't show the firefox icon.

When I downloaded Mozilla Firefox and clicked on the Firefox icon I get this message on the Firefox homepage "The address isn't valid The URL is not valid and cannot be loaded. " I can still access the internet but what do I need to do to get rid of this message. The home page doesn't show the firefox icon.

Chosen solution

You can check the home page setting:

  • Tools > Options > General > Startup: Home page

Firefox supports multiple home pages separated by '|' (pipe) symbols.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
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All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

You can check the home page setting:

  • Tools > Options > General > Startup: Home page

Firefox supports multiple home pages separated by '|' (pipe) symbols.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
proudbuckeye
proudbuckeye Question owner
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Thank you! I followed your second suggestion and followed the link: how to set the home page. This link showed me how to reset Firefox to its default state and it worked! I now get the real Firefox home page when I click the icon.