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Firefox sync unknown error.

  • 5 replies
  • 5 have this problem
  • 24 views
  • Last reply by vee

vee
vee
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My firefox sync error. Here is the log.


1416063099586 Sync.Service INFO Loading Weave 1.35.0 1416063099587 Sync.Engine.Clients DEBUG Engine initialized 1416063099589 Sync.Engine.Clients DEBUG Resetting clients last sync time 1416063099594 Sync.Engine.Bookmarks DEBUG Engine initialized 1416063099597 Sync.Engine.Forms DEBUG Engine initialized 1416063099599 Sync.Engine.History DEBUG Engine initialized 1416063099602 Sync.Engine.Passwords DEBUG Engine initialized 1416063099604 Sync.Engine.Prefs DEBUG Engine initialized 1416063099607 Sync.Engine.Tabs DEBUG Engine initialized 1416063099607 Sync.Engine.Tabs DEBUG Resetting tabs last sync time 1416063099611 Sync.Engine.Addons DEBUG Engine initialized 1416063099612 Sync.Service INFO Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0 1416063099614 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1416063099615 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1416063099615 Sync.Service DEBUG Caching URLs under storage user base: https://sync-129-us-west-2.sync.services.mozilla.com/1.5/9094036/ 1416063099615 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1416063099615 Sync.AddonsReconciler INFO Registering as Add-on Manager listener. 1416063099615 Sync.AddonsReconciler DEBUG Adding change listener. 1416063099661 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1416063099662 Sync.Engine.AdblockPlus DEBUG Engine initialized 1416063099664 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1416063099675 FirefoxAccounts DEBUG got keyPair 1416063099675 FirefoxAccounts DEBUG getCertificateSigned: true true 1416063099683 Sync.Tracker.Forms WARN Changed IDs file forms contains non-object value. 1416063101938 FirefoxAccounts DEBUG getCertificate got a new one: true 1416063101938 FirefoxAccounts DEBUG getAssertionFromCert 1416063101942 FirefoxAccounts DEBUG getAssertionFromCert returning signed: true 1416063101943 Sync.BrowserIDManager DEBUG Getting a token 1416063103721 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1416063103736 Sync.Service DEBUG User-Agent: Firefox/33.1 FxSync/1.35.0.20141106120505. 1416063103736 Sync.Service INFO Starting sync at 2014-11-15 21:51:43 1416063103736 Sync.Service DEBUG In sync: should login. 1416063103736 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1416063103736 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1416063104141 Sync.BrowserIDManager DEBUG Successfully got a sync token 1416063104143 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1416063104143 Sync.BrowserIDManager INFO Background fetch for key bundle done 1416063104143 Sync.Status DEBUG Status.login: success.login => success.login 1416063104143 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1416063104144 Sync.Service INFO Logging in the user. 1416063104144 Sync.Service DEBUG Caching URLs under storage user base: https://sync-129-us-west-2.sync.services.mozilla.com/1.5/9094036/ 1416063104145 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1416063105418 Sync.Resource DEBUG mesg: GET success 200 https://sync-129-us-west-2.sync.services.mozilla.com/1.5/9094036/info/collections 1416063105418 Sync.Resource DEBUG GET success 200 https://sync-129-us-west-2.sync.services.mozilla.com/1.5/9094036/info/collections 1416063109428 Sync.Service DEBUG Fetching global metadata record 1416063109429 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1416063109732 Sync.Resource DEBUG mesg: GET fail 503 https://sync-129-us-west-2.sync.services.mozilla.com/1.5/9094036/storage/meta/global 1416063109732 Sync.Resource DEBUG GET fail 503 https://sync-129-us-west-2.sync.services.mozilla.com/1.5/9094036/storage/meta/global 1416063109732 Sync.Service DEBUG Clearing cached meta record. metaModified is undefined, setting to 1411751695.83 1416063109733 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1416063110079 Sync.Resource DEBUG mesg: GET fail 503 https://sync-129-us-west-2.sync.services.mozilla.com/1.5/9094036/storage/meta/global 1416063110079 Sync.Resource DEBUG GET fail 503 https://sync-129-us-west-2.sync.services.mozilla.com/1.5/9094036/storage/meta/global 1416063110080 Sync.Service DEBUG No meta/global record on the server. Creating one. 1416063110081 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1416063110083 Sync.Resource DEBUG PUT Length: 94 1416063110644 Sync.Resource DEBUG mesg: PUT fail 503 https://sync-129-us-west-2.sync.services.mozilla.com/1.5/9094036/storage/meta/global 1416063110644 Sync.Resource DEBUG PUT fail 503 https://sync-129-us-west-2.sync.services.mozilla.com/1.5/9094036/storage/meta/global 1416063110737 Sync.Service WARN Unable to upload new meta/global. Failing remote setup. 1416063110737 Sync.Service WARN Remote setup failed. 1416063110737 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1416063110738 Sync.SyncScheduler DEBUG Next sync in 3600000 ms.


How to fix sync error?

My firefox sync error. Here is the log. 1416063099586 Sync.Service INFO Loading Weave 1.35.0 1416063099587 Sync.Engine.Clients DEBUG Engine initialized 1416063099589 Sync.Engine.Clients DEBUG Resetting clients last sync time 1416063099594 Sync.Engine.Bookmarks DEBUG Engine initialized 1416063099597 Sync.Engine.Forms DEBUG Engine initialized 1416063099599 Sync.Engine.History DEBUG Engine initialized 1416063099602 Sync.Engine.Passwords DEBUG Engine initialized 1416063099604 Sync.Engine.Prefs DEBUG Engine initialized 1416063099607 Sync.Engine.Tabs DEBUG Engine initialized 1416063099607 Sync.Engine.Tabs DEBUG Resetting tabs last sync time 1416063099611 Sync.Engine.Addons DEBUG Engine initialized 1416063099612 Sync.Service INFO Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0 1416063099614 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1416063099615 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1416063099615 Sync.Service DEBUG Caching URLs under storage user base: https://sync-129-us-west-2.sync.services.mozilla.com/1.5/9094036/ 1416063099615 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1416063099615 Sync.AddonsReconciler INFO Registering as Add-on Manager listener. 1416063099615 Sync.AddonsReconciler DEBUG Adding change listener. 1416063099661 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1416063099662 Sync.Engine.AdblockPlus DEBUG Engine initialized 1416063099664 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1416063099675 FirefoxAccounts DEBUG got keyPair 1416063099675 FirefoxAccounts DEBUG getCertificateSigned: true true 1416063099683 Sync.Tracker.Forms WARN Changed IDs file forms contains non-object value. 1416063101938 FirefoxAccounts DEBUG getCertificate got a new one: true 1416063101938 FirefoxAccounts DEBUG getAssertionFromCert 1416063101942 FirefoxAccounts DEBUG getAssertionFromCert returning signed: true 1416063101943 Sync.BrowserIDManager DEBUG Getting a token 1416063103721 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1416063103736 Sync.Service DEBUG User-Agent: Firefox/33.1 FxSync/1.35.0.20141106120505. 1416063103736 Sync.Service INFO Starting sync at 2014-11-15 21:51:43 1416063103736 Sync.Service DEBUG In sync: should login. 1416063103736 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1416063103736 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1416063104141 Sync.BrowserIDManager DEBUG Successfully got a sync token 1416063104143 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1416063104143 Sync.BrowserIDManager INFO Background fetch for key bundle done 1416063104143 Sync.Status DEBUG Status.login: success.login => success.login 1416063104143 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1416063104144 Sync.Service INFO Logging in the user. 1416063104144 Sync.Service DEBUG Caching URLs under storage user base: https://sync-129-us-west-2.sync.services.mozilla.com/1.5/9094036/ 1416063104145 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1416063105418 Sync.Resource DEBUG mesg: GET success 200 https://sync-129-us-west-2.sync.services.mozilla.com/1.5/9094036/info/collections 1416063105418 Sync.Resource DEBUG GET success 200 https://sync-129-us-west-2.sync.services.mozilla.com/1.5/9094036/info/collections 1416063109428 Sync.Service DEBUG Fetching global metadata record 1416063109429 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1416063109732 Sync.Resource DEBUG mesg: GET fail 503 https://sync-129-us-west-2.sync.services.mozilla.com/1.5/9094036/storage/meta/global 1416063109732 Sync.Resource DEBUG GET fail 503 https://sync-129-us-west-2.sync.services.mozilla.com/1.5/9094036/storage/meta/global 1416063109732 Sync.Service DEBUG Clearing cached meta record. metaModified is undefined, setting to 1411751695.83 1416063109733 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1416063110079 Sync.Resource DEBUG mesg: GET fail 503 https://sync-129-us-west-2.sync.services.mozilla.com/1.5/9094036/storage/meta/global 1416063110079 Sync.Resource DEBUG GET fail 503 https://sync-129-us-west-2.sync.services.mozilla.com/1.5/9094036/storage/meta/global 1416063110080 Sync.Service DEBUG No meta/global record on the server. Creating one. 1416063110081 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1416063110083 Sync.Resource DEBUG PUT Length: 94 1416063110644 Sync.Resource DEBUG mesg: PUT fail 503 https://sync-129-us-west-2.sync.services.mozilla.com/1.5/9094036/storage/meta/global 1416063110644 Sync.Resource DEBUG PUT fail 503 https://sync-129-us-west-2.sync.services.mozilla.com/1.5/9094036/storage/meta/global 1416063110737 Sync.Service WARN Unable to upload new meta/global. Failing remote setup. 1416063110737 Sync.Service WARN Remote setup failed. 1416063110737 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1416063110738 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. How to fix sync error?

Modified by vee

All Replies (5)

Andrew
Andrew
  • Moderator
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Could you elaborate on when you are receiving this error and when it occurs?

philipp
philipp
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hello vee, this is most likely an issue on the server side at the moment & nothing wrong on your particular installation/account. it's probably best to just sit this one out - sorry for the inconvenience...

vee
vee Question owner
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@Andrew It is on the day i post. Since 15 Nov. 2014

@philipp OK. I'll wait for it but it is 2 days now. sill showing error.

Modified by vee

Andrew
Andrew
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If it isnt disrupting how you use sync/ Firefox Accounts, I wouldn't worry about it.

vee
vee Question owner
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Nothing special. One day I just open Firefox and this error occur. I just use Firefox to browse the web. I did not use Firefox account to do anything, just for sync.