Firefox 33 keeps crashing randomly and very frequently
this is the crash report
bp-fc0ab763-03f9-4b19-af7d-b316d2141116 16/11/2014 16:46 bp-2e713e2a-7bc0-446a-8b91-03dad2141116 16/11/2014 10:15 bp-468dba71-9529-4cf6-a881-2132b2141114 14/11/2014 11:15 bp-258dfd5c-45bf-4982-a890-f39902141114 14/11/2014 10:51 bp-ae808688-954c-4282-ac0a-a13972141109 09/11/2014 09:43 bp-bfe91f80-23cd-44eb-a457-5d0ae2141109 09/11/2014 09:06 bp-bbd3b367-c43d-4220-a268-4bdf72141109 09/11/2014 08:55 bp-aededdc2-5aba-4abc-b509-56f8e2141109 09/11/2014 08:50 bp-10d48b1d-acaa-4906-91a2-aac302141107 07/11/2014 23:29 bp-57ec5c44-612f-4659-aaee-f564d2141105 05/11/2014 08:25 bp-47f7f148-cfc4-4fd3-b9be-bb5152141105 05/11/2014 08:06 bp-54ed4ff3-0cc7-4740-8769-1141e2141104 04/11/2014 09:02 bp-e4e6783c-2145-447a-b490-5b3012141104 04/11/2014 08:37 bp-663763c7-15fb-4720-b982-7202b2141102 02/11/2014 08:45 bp-fcb51fc3-d8eb-414c-91ee-3f5b32141101 01/11/2014 09:44 bae50f24-0e30-4c26-83c4-77e6aa98e7aa 01/11/2014 09:40 bp-e04bd2d2-2f8b-40e2-b0db-435e82141024 24/10/2014 09:48 bp-95c7836f-8573-46a2-8f6f-b4aaf2141023 24/10/2014 00:33 bp-9d992d0a-2921-4473-92e3-e9c572141023 23/10/2014 10:19 bp-6bd5ab08-226e-4941-a0ff-ed25f2141022 22/10/2014 06:16
Modified
All Replies (2)
hello itzganesh, do these crashes continue when you keep your addons disabled for a while for troubleshooting purposes? in case they do continue, then due to the wide range of error signatures, i would speculate that your hardware might be involved in the issue. can you test the integrity of your RAM with a tool like www.memtest.org?
You can try to boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.
Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender:
http://windows.microsoft.com/en-us/windows/using-defender - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also: