Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can i restore thunderbird? lost my address book

  • 3 replies
  • 4 have this problem
  • 2 views
  • Last reply by karenl0007

more options

was trying to save thunderbird so i can transfer it to a new computer and i some how lost my address book

was trying to save thunderbird so i can transfer it to a new computer and i some how lost my address book

All Replies (3)

more options

What were you doing when "trying to save thunderbird"?

The recommended approach is to install Thunderbird afresh on the new computer. It will create a new empty profile. You then copy the old profile over the new one.

The disappearance of your Address Book suggests damage to the profile. :-(

Modified by Zenos

more options

i had to do it manually and i copied the file and went to put it on a disc but the disc wasnt big enough. so i went and deleted some of my emails to make the file smaller and went to swap out orginal copy for the new copy and some how i lost my address book and now unless i go on web mail i can not get my email but all the setting look correct

more options

i have to be able to save thunderbird off my old computer before i can put it on my new computer. so i just need to know if i can get my address book back?