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Thunderbird has crashed 3 times in the last month even after reloading the complete program---Why ? Why?

  • 3 replies
  • 1 has this problem
  • 7 views
  • Last reply by Wayne Mery

earson43
earson43
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When I go to access my email all I get is the setup screen asking me if i would like to open an account. All my email c/w address book are gone. Have checked my system and no virus found.I have used thunderbird for many years and have not had any trouble until this last month. I set everything up and it is ok for about a week and then the program just disappears..

When I go to access my email all I get is the setup screen asking me if i would like to open an account. All my email c/w address book are gone. Have checked my system and no virus found.I have used thunderbird for many years and have not had any trouble until this last month. I set everything up and it is ok for about a week and then the program just disappears..

All Replies (3)

Matt
Matt
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  • Top 10 Contributor
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http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared

pollti
pollti
  • Locale Leader
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To prevent crashes, see https://support.mozilla.org/kb/thunderbird-crashes.

Wayne Mery
Wayne Mery
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earson43, has your crashing stopped?