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I got an error message "SERVERBUG" and lost my sent messages folder along with all the subfolders I had made.

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  • Last reply by Matt

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I got an error message about a "SERVERBUG" and Thunderbird has lost all contents except the inbox information. It won't save e-mails to sent file and it is struggling to send and receive e-mails. Some important subfolders are now gone.

Can you help me please.

Thanks, Kent Hammond

I got an error message about a "SERVERBUG" and Thunderbird has lost all contents except the inbox information. It won't save e-mails to sent file and it is struggling to send and receive e-mails. Some important subfolders are now gone. Can you help me please. Thanks, Kent Hammond

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have you rebooted your device? If not please do so.