Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Internet options screens keep coming up blank even after refresh firefox.

  • 1 reply
  • 3 have this problem
  • 5 views
  • Last reply by philipp

Japop
Japop
more options

Half an hour ago I asked question: why does my privacy option show a blank screen while other screens all right. Got suggestion to refresh firefox. Now Privacy works but General screen comes up blank. How do I fix?

Half an hour ago I asked question: why does my privacy option show a blank screen while other screens all right. Got suggestion to refresh firefox. Now Privacy works but General screen comes up blank. How do I fix?

Chosen solution

hello, do you have the ghostery addon installed? https://getsatisfaction.com/ghostery/topics/problem-with-firefox-32-firefox-option-is-not-displayed-when-ghostery-is-active-in-firefox-32

a workaround you could try is to switch on the new firefox preferences interface which will place the preferences menu within a tab: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named browser.preferences.inContent. double-click it and change its value to true.

Read this answer in context 👍 3

All Replies (1)

philipp
philipp
  • Moderator
more options

Chosen Solution

hello, do you have the ghostery addon installed? https://getsatisfaction.com/ghostery/topics/problem-with-firefox-32-firefox-option-is-not-displayed-when-ghostery-is-active-in-firefox-32

a workaround you could try is to switch on the new firefox preferences interface which will place the preferences menu within a tab: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named browser.preferences.inContent. double-click it and change its value to true.