Double clicking on an email header opens in a tab with the email reference but the header of a totally different email, the body of the email is blank, how fix?
Emails sitting in my inbox for a few days no longer open normally. Double clicking on them opens a tab referring to the header of the clicked email but below is a header and details from a totally different email and the body of the email is blank. For example double clicking an email from Tesco results in 'Tesco' displaying in the tab but the header below shows 'From: TalkTalk'
Clicking 'Options' and selecting 'Show remote content' does not overcome the problem.
Incoming emails open normally when they first come in.
This peculiarity seemed to apply only to a few emails at first but it is now becoming general.
Uninstalling and reinstalling Thunderbird (ver 31.6) and the problem remains. O/S is Windows 7
How can I overcome this?
Chosen solution
Make sure you Compact folders on a regular basis.
Read this answer in context 👍 0All Replies (3)
Right click the problem folder and select Properties. Then Repair Folder. You may lose messages if the corruption is too bad.
Then read this article on maintaining your email. http://kb.mozillazine.org/Keep_it_working_%28Thunderbird%29
Thanks, Airmail. That may have solved the problem but I shall have to see if there are any more instances. As you suggested I did lose some emails but no problem as all significant emails have been moved to relevant folders previously as my normal practice.
Chosen Solution
Make sure you Compact folders on a regular basis.