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What happens to personal folders and address book from old email when I change to new email

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  • Last reply by Puli

Puli
Puli
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I got a new email address. I am going to quit using the old one, which was was with Comcast When I cancel Comcast service, how can I make sure that I do not lose my personal folders and address book. Also, if I can keep the personal folders, which contain emails with the old Comcast email address, will I be able to read them?

Thank you.

I got a new email address. I am going to quit using the old one, which was was with Comcast When I cancel Comcast service, how can I make sure that I do not lose my personal folders and address book. Also, if I can keep the personal folders, which contain emails with the old Comcast email address, will I be able to read them? Thank you.

Chosen solution

The address book is unaffected. Comcast is as I recall a pop mail provider. If your using IMAP this is useless to you, so speak up. If you right click the Comcast account in the folder pane and select settings. Under server setting for the account change the settings to not check for mail. Click the advanced settings and change the check this server to off as well. Doing this stops Thunderbird driving you mad with unable to connect messages for the defunct account. Go to the outgoing server (SMTP) and delete the Comcast SMTP server. This will prevent you from accidentally replying to old mail and getting an error as the Comcast account is no longer.

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Matt
Matt
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  • Top 10 Contributor
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Chosen Solution

The address book is unaffected. Comcast is as I recall a pop mail provider. If your using IMAP this is useless to you, so speak up. If you right click the Comcast account in the folder pane and select settings. Under server setting for the account change the settings to not check for mail. Click the advanced settings and change the check this server to off as well. Doing this stops Thunderbird driving you mad with unable to connect messages for the defunct account. Go to the outgoing server (SMTP) and delete the Comcast SMTP server. This will prevent you from accidentally replying to old mail and getting an error as the Comcast account is no longer.

Puli
Puli Question owner
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Thank you for your advice. I am very grateful.