"flash needs an update" even though both flash and firefox are up to date.
Hi, i have updated both firefox and flash for firefox and i am still getting flash issues on facebook and on Google play music. im trying to upload images to help but even that isnt working. Let me know if i can share the images with you another way. basically ive tried uninstalling/installing both firefox and flash and nothing seems to fix the issue. I do not have these issues in chrome or IE, but i prefer firefox as my default :)
Chosen solution
Okay, I am nervous about that second Flash plugin with the bizarre version number. I think it might be an impostor.
Can you check where it is on your system and then consider deleting it? To find it, type or paste about:plugins in the address bar and press Enter. This should load a page full of details about your plugins. Use Find (Ctrl+f) to look for Shockwave Flash and see how many show up.
Each plugin should have the "Path" listed. The "real" one should be in the following folder:
C:\Windows\SysWOW64\Macromed\Flash
and the file name would be along the lines of
NPSWF32_17_0_0_169.dll
Where is that other one??
Read this answer in context 👍 2All Replies (4)
Here i was finally able to add the images.
Chosen Solution
Okay, I am nervous about that second Flash plugin with the bizarre version number. I think it might be an impostor.
Can you check where it is on your system and then consider deleting it? To find it, type or paste about:plugins in the address bar and press Enter. This should load a page full of details about your plugins. Use Find (Ctrl+f) to look for Shockwave Flash and see how many show up.
Each plugin should have the "Path" listed. The "real" one should be in the following folder:
C:\Windows\SysWOW64\Macromed\Flash
and the file name would be along the lines of
NPSWF32_17_0_0_169.dll
Where is that other one??
It might be under Lightspark. See: https://support.mozilla.org/questions/1036756
Yes this was the issue. It was under lightspark. i went into Add/remove programs, removed lightspark, and it worked perfectly after this.
I honestly have no idea where lightspark came from, and in add/remove programs it said it was installed in 2013.