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Firefox doesn't let you open links/ refresh shoutbox,doesn't let you send messages.

  • 3 replies
  • 2 have this problem
  • 2 views
  • Last reply by FredMcD

Karamele
Karamele
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So i have this problem that firefox doesn't let me send messages and doesn't auto-refresh shoutbox ( even it it should ). Also it doesn't let me open any links or click on pages which should open up option menu. http://prntscr.com/75zxoh < For example, when i click on  ; Karamele , nothing happens even though it should open up my account menu.

I have tried uninstalling firefox and re-intalling it agen with deleting all the Firefox files , even the ones in %appdata%. When i do that , it works like it should for 1 day, but in the next morning it doesn't work agen.

So i have this problem that firefox doesn't let me send messages and doesn't auto-refresh shoutbox ( even it it should ). Also it doesn't let me open any links or click on pages which should open up option menu. http://prntscr.com/75zxoh < For example, when i click on ; Karamele , nothing happens even though it should open up my account menu. I have tried uninstalling firefox and re-intalling it agen with deleting all the Firefox files , even the ones in %appdata%. When i do that , it works like it should for 1 day, but in the next morning it doesn't work agen.

Chosen solution

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

Read this answer in context 👍 1

All Replies (3)

FredMcD
FredMcD
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Chosen Solution

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

Karamele
Karamele Question owner
more options

FredMcD said

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

Yes it helped,ty !

FredMcD
FredMcD
more options

It could be the work of one of your add-ons. Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac:<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is detective.