Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox won't install on Windows 8

Jonnydark
Jonnydark
more options

Hi All

I had the problem where my firefox wouldn't show any web sites.

So I uninstalled and downloaded the latest version (Not the stub... the one from the multi region list) I saved the file. When I go to downloads and click it it does nothing. When I click and say "Run as administrator" It says "Do you really want this to make changes to your computer?" and I click "Yes" and then.... It does nothing.

Help!

Jonathan

Hi All I had the problem where my firefox wouldn't show any web sites. So I uninstalled and downloaded the latest version (Not the stub... the one from the multi region list) I saved the file. When I go to downloads and click it it does nothing. When I click and say "Run as administrator" It says "Do you really want this to make changes to your computer?" and I click "Yes" and then.... It does nothing. Help! Jonathan

All Replies (2)

Sashoto Seeam
Sashoto Seeam
more options

Please download Firefox from this list: https://www.mozilla.org/en-US/firefox/all/ I think it will solve your problem.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hmm, have you shut down and restarted Windows since this problem began? Sometimes the Windows installer gets a backlog of deferred updates and stops working correctly until they can be applied, which usually is done at shutdown and startup.