Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Downloaded Firefox 38.0.5 on Mac Yosemite. Now no sound with Flash Player videos. Flash Player version is current.

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

tdbryan
tdbryan
more options

Videos other than flash videos work fine, and all videos work fine if I use Safari.

Videos other than flash videos work fine, and all videos work fine if I use Safari.

Chosen solution

Try to clear the Flash local storage and settings.

Flash Website Storage Settings panel:

Global Storage Settings Panel:

Flash Local storage settings Help:

Read this answer in context 👍 0

All Replies (2)

guigs
guigs
more options

I understand that there is no sound in the flash player, do you happen to have the tab in the background?

In order to generally troubleshoot issue with sounds in Firefox try this first:

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Try to clear the Flash local storage and settings.

Flash Website Storage Settings panel:

Global Storage Settings Panel:

Flash Local storage settings Help: