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I use a macbook pro....blue spinning wheel whenever I use facebook started a few days ago, app works but spinning is annoying

  • 2 replies
  • 5 have this problem
  • 15 views
  • Last reply by cor-el

pablo123
pablo123
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There is nothing wrong with my computer. Facebook works in all other browsers without this problem. Whenever I load Facebook, the page loads fine and is perfectly functional. However, if I click on a notification, the cursor adds a spinning blue ball...the notification page loads fine and doesn't really affect the site's functionality, but is just really annoying. It will not go away no matter what, unless I reload the page. Again, it is really annoying. I do not have this problem with any other browsers or apps. I will be switching to Chrome as default for Facebook if I don't have this resolved soon....REALLY REALLY ANNOYING.

There is nothing wrong with my computer. Facebook works in all other browsers without this problem. Whenever I load Facebook, the page loads fine and is perfectly functional. However, if I click on a notification, the cursor adds a spinning blue ball...the notification page loads fine and doesn't really affect the site's functionality, but is just really annoying. It will not go away no matter what, unless I reload the page. Again, it is really annoying. I do not have this problem with any other browsers or apps. I will be switching to Chrome as default for Facebook if I don't have this resolved soon....REALLY REALLY ANNOYING.

All Replies (2)

guigs
guigs
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Hi pablo123, This was one of the issues that we fixed right before the 39 release. Please update your Firefox and make sure that you are still not seeing this.

Please update to the most recent version of Firefox:

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Do you still have this issue?

This should have been fixed by Facebook.

  • bug 1179764 - Facebook and the Spinning Wheel of Doom! (inline cursor: pointer never removed from documentElement)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"