Firefox crashing while printing after clean install
So I have performed a reset and a complete fresh install with deleting the profiles and firefox still crashes. Any ideas what to do next?
Crash data here:
AdapterDeviceID: 0x fd8 AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:39.0 BuildID: 20150630154324 CrashTime: 1436813415 EMCheckCompatibility: true Email: EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1436813319 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x fd8GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 83 StartupTime: 1436813399 Theme: classic/1.0 Throttleable: 1 URL: https://www.google.com/?gws_rd=ssl Vendor: Mozilla Version: 39.0 useragent_locale: en-US
All Replies (5)
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.
Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.
mikeysal12 said
So I have performed a reset and a complete fresh install with deleting the profiles and firefox still crashes. Any ideas what to do next? Crash data here: AdapterDeviceID: 0x fd8 AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:39.0 BuildID: 20150630154324 CrashTime: 1436813415 EMCheckCompatibility: true Email: EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1436813319 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x fd8GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 83 StartupTime: 1436813399 Theme: classic/1.0 Throttleable: 1 URL: https://www.google.com/?gws_rd=ssl Vendor: Mozilla Version: 39.0 useragent_locale: en-US
https://crash-stats.mozilla.com/report/index/e449797a-778c-4845-9c31-906f32150713
Here is the crash data page.
FredMcD said
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit. Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.
https://crash-stats.mozilla.com/report/index/e449797a-778c-4845-9c31-906f32150713
The crash report flagged these programs;
PrintCocoaUI
KONICA MINOLTA C360 ImageQuality
pde
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?
Can you disable the above?
FredMcD said
The crash report flagged these programs; PrintCocoaUI KONICA MINOLTA C360 ImageQuality pde
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?
Can you disable the above?
Hello, the problem is still there when using firefox in safe mode... :/