Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I lost my favorites when I refreshed my firefox, where did they go?

more options

I refreshed firefox and lost all my favorites. I was told I did not need the old firefox data file so I deleted it. Now I can not retrieve my old favorites and I could really use them.

I refreshed firefox and lost all my favorites. I was told I did not need the old firefox data file so I deleted it. Now I can not retrieve my old favorites and I could really use them.

All Replies (1)

more options

Can you recover the Old Firefox Data folder from the Windows Recycle Bin? (If necessary: How do I make the Recycle Bin appear on my desktop in Windows Vista or in Windows XP?)

If that doesn't work, you could try an "undelete" tool such as this: https://www.piriform.com/recuva -- that sometimes works

Here are two things to try:

The following article has the steps to call up the Restore feature. If backups are available in your current Firefox profile (settings) folder, they should be listed by date:

Restore bookmarks from backup or move them to another computer

If you get your Old Firefox Data folder back:

Try restoring a bookmark backup from the Old Firefox Data folder on your desktop. Check inside for a semi-randomly-named folder and check inside there for a folder named bookmarkbackups. If you have that, please use the article under #1 above but use the "Choose File" option to restore one of the backups from the folder on your desktop.

Any luck?