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Establishing new email accounts but ONLY Inbox appears. Drts, Tmplts, Snt, Trsh do not. Related: mail server rejects user pssd even though I copy fm c/panel

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  • Last reply by Zenos

roblspen
roblspen
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Mail server for domain name uutupelo.org is under my control with c/panel. I have added a new account with c/panel with an appropriate password. The account shows properly on c/panel. When I use T/bird 38.2.0 to add this new account the account is found and settings displayed, but when I PASTE the password into Tbird, the "password or username" is rejected. When the account appears in T/bird ONLY the Inbox shows (or sometimes up to 19 inboxes show even though I have not installed the new feature being tested). I have no folders for Sent, Drafts, Templates, or Trash. T/bird will not accept "New Folder" actions either for the new account.

Mail server for domain name uutupelo.org is under my control with c/panel. I have added a new account with c/panel with an appropriate password. The account shows properly on c/panel. When I use T/bird 38.2.0 to add this new account the account is found and settings displayed, but when I PASTE the password into Tbird, the "password or username" is rejected. When the account appears in T/bird ONLY the Inbox shows (or sometimes up to 19 inboxes show even though I have not installed the new feature being tested). I have no folders for Sent, Drafts, Templates, or Trash. T/bird will not accept "New Folder" actions either for the new account.

Chosen solution

These folders may only be generated when there is something to put into them. Have you sent or deleted any messages yet? Or saved as Draft?

You say you're pasting a password. Does that mean it isn't a trivially-remembered string, and uses, shall we say, "exotic" characters? The email protocols have a fairly narrow idea of what is a valid character. Non-alphanumerics may not be accepted via the email protocols (pop, imap, smtp), whilst being OK over the http protocol used in webmail. Hence a password which works in one context may not be good in another.

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Zenos
Zenos
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Chosen Solution

These folders may only be generated when there is something to put into them. Have you sent or deleted any messages yet? Or saved as Draft?

You say you're pasting a password. Does that mean it isn't a trivially-remembered string, and uses, shall we say, "exotic" characters? The email protocols have a fairly narrow idea of what is a valid character. Non-alphanumerics may not be accepted via the email protocols (pop, imap, smtp), whilst being OK over the http protocol used in webmail. Hence a password which works in one context may not be good in another.

Modified by Zenos