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Firefox not working

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by philipp

rfilicicchia27
rfilicicchia27
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I recently upgraded to Windows 10, and now can no longer use Firefox. I tried a fresh install and it did not resolve it. Pages display only broken images, or shells of webpages. I'm also unable to access the Mozilla site properly...clicking on the links don't work. What can fix this?

I recently upgraded to Windows 10, and now can no longer use Firefox. I tried a fresh install and it did not resolve it. Pages display only broken images, or shells of webpages. I'm also unable to access the Mozilla site properly...clicking on the links don't work. What can fix this?

Chosen solution

hi, in case you're an avast user, please try to disable https scanning within avast:

  1. Open the Avast dashboard on the affected system.
  2. Select Settings from the left sidebar menu.
  3. Switch to Active Protection.
  4. Click on Customize next to Web Shield.
  5. Uncheck the "Enable HTTPS Scanning" option and click ok.

http://www.ghacks.net/2014/10/31/avasts-https-scanning-interferes-with-firefox-and-other-programs/

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All Replies (1)

philipp
philipp
  • Moderator
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Chosen Solution

hi, in case you're an avast user, please try to disable https scanning within avast:

  1. Open the Avast dashboard on the affected system.
  2. Select Settings from the left sidebar menu.
  3. Switch to Active Protection.
  4. Click on Customize next to Web Shield.
  5. Uncheck the "Enable HTTPS Scanning" option and click ok.

http://www.ghacks.net/2014/10/31/avasts-https-scanning-interferes-with-firefox-and-other-programs/