We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Flash player is not working, even after reinstalling both firefox and flash player.

  • 1 reply
  • 1 has this problem
  • 18 views
  • Last reply by FredMcD

TJgibbons96
TJgibbons96
more options

Yesterday morning flash was working to play flash games and listen to songs on pandora. After coming home opening any flash game leads to a blank area where the game should load and pandora first would not load music and now says to "Please ensure you are using the latest Flash Player". I have tried updating flash player, then reinstalling flash, then refreshing firefox, and then when none of that worked I completely reinstalled firefox and the problem is still not fixed.

Yesterday morning flash was working to play flash games and listen to songs on pandora. After coming home opening any flash game leads to a blank area where the game should load and pandora first would not load music and now says to "Please ensure you are using the latest Flash Player". I have tried updating flash player, then reinstalling flash, then refreshing firefox, and then when none of that worked I completely reinstalled firefox and the problem is still not fixed.

All Replies (1)

FredMcD
FredMcD
more options

Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 60 Release date August 18, 2015

All such games use Java

Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe Shockwave for Director Netscape plug-in, version 12.1.8.158 Adobe Shockwave for Director Netscape plug-in, version 12.1.5.155
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Shockwave Director: Shockwave Standalone Installer / Uninstaller{web link} Shockwave Director Version 12.1.9.160 http://get.adobe.com/shockwave/