Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How can I stop Thunderbird from blocking e-mails sent to me?

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by Gnospen

marytranslator
marytranslator
more options

In the last two weeks I have stopped receiving e-mails from a social group I belong to, which used to arrive on a daily basis. The organisation says they are unable to e-mail to me, possibly because their messages are being classed as spam. However, I cannot find their e-mails in my spam folder. What can I do?

In the last two weeks I have stopped receiving e-mails from a social group I belong to, which used to arrive on a daily basis. The organisation says they are unable to e-mail to me, possibly because their messages are being classed as spam. However, I cannot find their e-mails in my spam folder. What can I do?

All Replies (1)

Gnospen
Gnospen
more options

The messages can be marked as spam at the server. If you on the server (in a pop3-account) selected NOT to download spam it will never reach your pc.

If you set up ( tools / options / security / junk ) to delete ...... If you set up ( tools /account settings / junk settings ) to move them somewhere else (or delete them after 1 day) Either could explain whats happened