Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

opening a word document in word while inside an oracle application using firefox

  • 2 replies
  • 3 have this problem
  • 8 views
  • Last reply by cor-el

arkmsph
arkmsph
more options

I am on a Mac and running Firefox 42.0 for web browsing needs. Our company uses Oracle EBS Suite for a variety of business functions, including recruitment/hiring. When I try to open a resume that someone has uploaded as a .doc or .docx, Firefox does not give me the option of simply opening the document in Word. It forces me to save the document someplace before I can the navigate to it and open it in Word.

I have gone into the preferences and in every instance where Word is mentioned, or .doc or .docx files are mentioned, I have changed the preferences to say "always open in word", but I continue to have this problem of being forced to save it first.

I can't figure out why this is happening, any help is appreciated.

I am on a Mac and running Firefox 42.0 for web browsing needs. Our company uses Oracle EBS Suite for a variety of business functions, including recruitment/hiring. When I try to open a resume that someone has uploaded as a .doc or .docx, Firefox does not give me the option of simply opening the document in Word. It forces me to save the document someplace before I can the navigate to it and open it in Word. I have gone into the preferences and in every instance where Word is mentioned, or .doc or .docx files are mentioned, I have changed the preferences to say "always open in word", but I continue to have this problem of being forced to save it first. I can't figure out why this is happening, any help is appreciated.

All Replies (2)

arkmsph
arkmsph Question owner
more options

I should add that this only seems to be a problem when trying to open .doc/.docx files from Oracle--so perhaps I should post this same question on an Oracle help forum--but I can open .doc/.docx files from other websites with no problems.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This is likely caused by the way the server is sending the file (Content-Disposition header). Only if the servers sends the file with a recognized content-type this can work properly. You can use the Live Http Headers extension to check the server response.

See also: