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my pc work only with firefox 3.6.3 ONLY ONLY

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

Dreameur47
Dreameur47
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Dear Mme Sir i use windows vista , and when i have try to upgrade my Firefox , i will have the problem that no connection of internet will work, even that other browser such as internet explorer have access to internet. i had follow most of ur support forum in this case and try to unlock my firewall by deleting and then adding Firefox in trusted program NO WAY , i had enter to about .... in address and try modify the IPV6 by making to true NO WAY. am experiment in network problems, so my connection r good and i had try many choices in "option - network ....." I had download and install others versions example 30,30.1,33,40 even 3.0 or 3.6.9 or 3.6.10 also i had try NETSCAPE 9 the same problem. the only solution is to return to version 3.6.3 and then i get internet connection. also in this version, i get the redirect to "googleservice......" all time when trying to browse any site web ,it jammed and freeze to blank white... i couldn't install any add-on reason of no conformity of most of them with this version also when try to force it, i will have error message indicating me that file are not signed, -260 please could you give the solution, because i love so much my fox even with its bugs.... GREETINGS

Dear Mme Sir i use windows vista , and when i have try to upgrade my Firefox , i will have the problem that no connection of internet will work, even that other browser such as internet explorer have access to internet. i had follow most of ur support forum in this case and try to unlock my firewall by deleting and then adding Firefox in trusted program NO WAY , i had enter to about .... in address and try modify the IPV6 by making to true NO WAY. am experiment in network problems, so my connection r good and i had try many choices in "option - network ....." I had download and install others versions example 30,30.1,33,40 even 3.0 or 3.6.9 or 3.6.10 also i had try NETSCAPE 9 the same problem. the only solution is to return to version 3.6.3 and then i get internet connection. also in this version, i get the redirect to "googleservice......" all time when trying to browse any site web ,it jammed and freeze to blank white... i couldn't install any add-on reason of no conformity of most of them with this version also when try to force it, i will have error message indicating me that file are not signed, -260 please could you give the solution, because i love so much my fox even with its bugs.... GREETINGS

All Replies (2)

FredMcD
FredMcD
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Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

Download Firefox For All languages And Systems v42 {web link}

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did you use another computer with Windows XP and Firefox 31 to post this question?

You can check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) to see if that has effect.