We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

with firefox 43 yahoo and yahoo mail not working right

  • 4 replies
  • 37 have this problem
  • 1 view
  • Last reply by GAD3

more options

Using win 7 and firefox 43.0.1, I have 4 computers and now all have issues with yahoo and yahoo mail not working right. The sites load but most features are missing and clicking on anything changes to text lists. I have turned off flash/ad block etc, cleared cookies and cache and even down loaded firefox again and did upgrade, no help. I'm forced to use IE now.

Using win 7 and firefox 43.0.1, I have 4 computers and now all have issues with yahoo and yahoo mail not working right. The sites load but most features are missing and clicking on anything changes to text lists. I have turned off flash/ad block etc, cleared cookies and cache and even down loaded firefox again and did upgrade, no help. I'm forced to use IE now.

Chosen solution

Tried Yahoo support they said try Firefox... In any case, it was Firefox and I found a fix by using the "Refresh Firefox" button. Whatever the issue was that fixed it on two of my computers so far. Got to update my setting again but that's 10m, compared to the 10 hours I spent trying everything else that's nothing.

Thanks for the help!

Read this answer in context 👍 2

All Replies (4)

more options

Another user has also reported this issue. This may be a temporary issue on Yahoo's end and if that is the case, there is nothing that Mozilla can do.

Please consider contacting the Yahoo support team for further assistance.

more options

Yahoo works perfectly with IE 11 (what I am using now) so would not seem to be a Yahoo problem. Also Yahoo is Firefox's search partner so they have a lot of skin in this game and they sure don't need anymore people leaving Firefox for Chrome and Edge . And that is where I am headed if I can't find a fix.

more options

Sometimes a website will work correctly in some browsers, but not others. This is because every browser reads a website slightly different. It is possible that the Yahoo developers made a small mistake that causes an error in Firefox.

Since the same issue occurs on four other installations on Firefox, it is most likely an issue on Yahoo's end. Unfortunately, there is nothing that Mozilla can do to repair this issue at this time.

If you contact Yahoo, I'm sure that their developers will be happy to patch the issue in a timely manner.

In the meantime, sorry for any inconvenience.

more options

Chosen Solution

Tried Yahoo support they said try Firefox... In any case, it was Firefox and I found a fix by using the "Refresh Firefox" button. Whatever the issue was that fixed it on two of my computers so far. Got to update my setting again but that's 10m, compared to the 10 hours I spent trying everything else that's nothing.

Thanks for the help!