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cannot enable cookies on firefox 43 browser version for some reason

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

robertmorgan
robertmorgan
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im having this problem with firefox 43 browser version and dont know why, http://postimg.org/image/v2iey899l/full/ but even though i have done what it says on the screenshot i still cannot login into my online bank account! why isnt it working?????? can someone please tell me whats going on! im not able to enable cookies even though everything seems to be adjusted properly!!!!! i dont know what im doing wrong here! does anyone know???????? rsvp. thank you.

im having this problem with firefox 43 browser version and dont know why, http://postimg.org/image/v2iey899l/full/ but even though i have done what it says on the screenshot i still cannot login into my online bank account! why isnt it working?????? can someone please tell me whats going on! im not able to enable cookies even though everything seems to be adjusted properly!!!!! i dont know what im doing wrong here! does anyone know???????? rsvp. thank you.

All Replies (5)

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them

Separate Issue; Your System Details shows;

Installed Plug-ins

VLC media player Web Plugin 2.0.6 VLC media player Web Plugin 2.1.3
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Are you allowing all cookies because both for www.merrickbank.com and merrickbank.com cookies are set?

The ask me setting likely won't works as well as extensions that manage the cookies.

Clear the cache and remove cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
robertmorgan
robertmorgan Question owner
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how do i get the full and current installer?????????? rsvp.

robertmorgan
robertmorgan Question owner
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corel only merrickbank is giving issues. other online bank sites arent giving me problems! rsvp.

FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.