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problem sending e-mail

  • 3 replies
  • 1 has this problem
  • 12 views
  • Last reply by FvdV

FvdV
FvdV
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After pushing the Send button Firefox says that the e-mail was sent 100 %, as shown in the attached image. This "Your message is sent 100 %" screen stays for about 30 seconds. Until a month ago this screen used to disappear immediately after 100 % was reached. I checked al the e-mail server settings but that didn't solve the problem. What could be wrong that this screen stays there so long?

After pushing the Send button Firefox says that the e-mail was sent 100 %, as shown in the attached image. This "Your message is sent 100 %" screen stays for about 30 seconds. Until a month ago this screen used to disappear immediately after 100 % was reached. I checked al the e-mail server settings but that didn't solve the problem. What could be wrong that this screen stays there so long?
Attached screenshots

Chosen solution

What security software do you have?

It is possible that security (Anti-Virus, firewall) is causing problems. Try to disable security software temporarily to see if that makes a difference.

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All Replies (3)

FredMcD
FredMcD
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It's possible the coding on that page was changed.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 10.1.2 Adobe PDF Plug-In For Firefox and Netscape 15.9.20069
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Adobe PDF Plug-In For Firefox and Netscape: Adobe Reader Version 2015.009.20069 Note: McAfee Security is offered in the download.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

What security software do you have?

It is possible that security (Anti-Virus, firewall) is causing problems. Try to disable security software temporarily to see if that makes a difference.

FvdV
FvdV Question owner
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Thanks. Problem is indeed caused by Microsoft Security Essentials. If I switch of "Real time protection (recommended)" the delay doesn't occur.

Is there a simple solution without switching to another anti-virus program?