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Switch from pop to imap

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by Mikebanx

Mikebanx
Mikebanx
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I have followed instructions and have created an Imap account and kept the old POP account, but I'm now seeing a message about duplicated accounts and cannot get any further.

I have followed instructions and have created an Imap account and kept the old POP account, but I'm now seeing a message about duplicated accounts and cannot get any further.

All Replies (2)

amanchesterman
amanchesterman
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Were these the instructions you followed? https://support.mozilla.org/en-US/kb/switch-pop-imap-account Did you remember to disable your POP account?

Mikebanx
Mikebanx Question owner
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Hi there Thank you for helping, yes I did, I unchecked those two boxes (check new messages at start up & messages every xx mins) at least.

Cheers Mike