Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I just refreshed my firefox and yet it keeps on telling me it is starting slow ,all this has happened since the update a few days ago.Why is it still doing this

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

more options

just refreshed my firefox and yet it keeps on telling me it is starting slow ,all this has happened since the update a few days ago.Why is it still doing this and keeps hanging up no matter what i do so what is going on with firefox i have a few friends that are having the same problem since the firefox 45.0 has come into being.Never had it hang like it is now the last few weeks have been heck it it s or firefox doing this ,if so you guys need to get a patch on this problem.

just refreshed my firefox and yet it keeps on telling me it is starting slow ,all this has happened since the update a few days ago.Why is it still doing this and keeps hanging up no matter what i do so what is going on with firefox i have a few friends that are having the same problem since the firefox 45.0 has come into being.Never had it hang like it is now the last few weeks have been heck it it s or firefox doing this ,if so you guys need to get a patch on this problem.

All Replies (1)

more options

Make sure that you allow the current Firefox release in your security software.

Try to start Firefox in Safe Mode to see if that works.

  • Windows: hold down the Shift key while starting Firefox
  • Mac: hold down the Options key while starting Firefox

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

See also:


Create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

You can copy files like these to the current Firefox profile folder to recover specific data.

  • bookmarks and history: places.sqlite
  • bookmark backups: JSON backups in the bookmarkbackups folder
  • SQLite files like cookies.sqlite (cookies) and formhistory.sqlite (saved form data)
  • logins.json and key3.db (decryption key) for Passwords saved in the Password Manager
  • cert8.db and possibly cert_override.txt for (intermediate) certificates stored in the Certificate Manager
  • persdict.dat for words you added to the spelling checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other Site Preferences
  • sessionstore.js for open tabs and pinned tabs and tab groups