Firefox crashes
When I click to open Firefox it never opens, it sends me directly to a Crash Report window. I have tried to hold down Options to start it in Safe Mode, and it still crashes upon startup.
Crash ID: bp-7f887b01-971f-4d5d-9772-262922160428
Chosen solution
Hi Instrumentalist, did this solution work for you or does the problem continue?
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Sorry to hear about the crashes and thank you for the report. The "mmhk" program that shows up in the crash report just before Firefox crashes is associated with a program that many consider unwanted software. Could you check whether you have it:
These are the company's removal instructions for Mac -- I don't know how reliable they are:
Option 1
- Quit Firefox browsers for all user accounts on the machine.
- In Finder, select Applications, then PremierOpinion.
- Click on PremierOpinionUninstall.app. A window will appear asking you to enter a name and password to add a new helper tool.
- Use an Administrator user name and password and select Add Helper.
- Once Add Helper is clicked, the software is removed.
Option 2
- Quit all Firefox browsers for all user accounts on the machine.
- Locate the PremierOpinion folder in the Applications directory.
- Drag the PremierOpinion folder to the Trash.
- Enter the administrator name and password, then click "ok" to complete uninstall.
Other resources:
Chosen Solution
Hi Instrumentalist, did this solution work for you or does the problem continue?