Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Incoming email goes to Outlook instead of default Email Thunderbird

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by Zenos

Delaine64
Delaine64
more options

Windows 10 and Thunderbird 45.1.0 My email usually goes to Outlook although I have Thunderbird set as my default email program. I am able to send messages with Thunderbird and once in awhile receive incoming messages, but most of the messages go to Outlook.

Windows 10 and Thunderbird 45.1.0 My email usually goes to Outlook although I have Thunderbird set as my default email program. I am able to send messages with Thunderbird and once in awhile receive incoming messages, but most of the messages go to Outlook.

All Replies (1)

Zenos
Zenos
more options

How do you know it "goes to Outlook"?

I read that to say you're running Outlook. If you run Outlook, it will ask the server for messages. If it asks before Thunderbird does, it may gather all the messages for itself.

Suggestions:

  1. Stop using Outlook. Then nothing can "go to" it.
  2. Configure Outlook to leave copies on the server.
  3. Configure both Outlook and Thunderbird to use IMAP with your email servers.

"Default" usually means the program that will be opened up when you do something connected with sending email. It doesn't affect which mail clients (programs) are started automatically, nor their acceptance of incoming email messages.

So why would you want two email clients, both connecting to the same email accounts?

Modified by Zenos