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gmail's read messages are still bold in firefox but in other browsers are normal.

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  • Last reply by FredMcD

baadpie
baadpie
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My gmail's read messages are still bold only in firefox browser installed in my home computer. I don't have this problem for other mail servers (like yahoo) in firefox and other browsers (like Chrome) . Also in my office computer, I open gmail in firefox and I don't have problem. I mean that I can change browser, mail server, computer and I can't see this problem. It only happens in home computer, gmail server, firefox browser. I change everything in firefox and gmail but can't solve this problem. My OS is windows 8.1, firefox is version 47.0 and up to date. I

Thank you

My gmail's read messages are still bold only in firefox browser installed in my home computer. I don't have this problem for other mail servers (like yahoo) in firefox and other browsers (like Chrome) . Also in my office computer, I open gmail in firefox and I don't have problem. I mean that I can change browser, mail server, computer and I can't see this problem. It only happens in home computer, gmail server, firefox browser. I change everything in firefox and gmail but can't solve this problem. My OS is windows 8.1, firefox is version 47.0 and up to date. I Thank you

Chosen solution

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

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All Replies (1)

FredMcD
FredMcD
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Chosen Solution

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.