Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox not responding repeatably

  • 4 replies
  • 1 has this problem
  • 3 views
  • Last reply by user718609

moodieblue
moodieblue
more options

Over the last couple of weeks firefox stops working and "Firefox not responding" comes up and if I check the box that says "Close program" or "wait for Firefox to close program" nothing happens. I have tried all the suggested ways of solving the problem but nothing works. To get the computer to work again I have to press ctrl alt delete together to be able to switch user or log out

Over the last couple of weeks firefox stops working and "Firefox not responding" comes up and if I check the box that says "Close program" or "wait for Firefox to close program" nothing happens. I have tried all the suggested ways of solving the problem but nothing works. To get the computer to work again I have to press ctrl alt delete together to be able to switch user or log out

All Replies (4)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

moodieblue
moodieblue Question owner
more options

Doesn't help at all

FredMcD
FredMcD
more options

Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

user718609
user718609
more options

Having the same repeating problem, but it's PC with Win10, not Mac