Thunderbird locks up when i delete e mails. (McAfee installed)
About 90% of the time when I delete messages, the program stops and I get a "Thunderbird not responding," message. Some times the program will resume after a while, but most often I need to close the program via task manager.
Modified by Wayne Mery
All Replies (8)
What is your anti-virus software?
I have McAfee.
safeharbor said
About 90% of the time when I delete messages, the program stops and I get a "Thunderbird not responding," message. Some times the program will resume after a while, but most often I need to close the program via task manager.
You could try this fix : http://scottiestech.info/2013/07/05/quick-fix-thunderbird-hangs-when-deleting-any-message/
Or check and see if it is AV related , please notice that turning off AV will leave your PC vulnerable , but you could also already have virus problem (?) : https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee%3E
Yo, safeharbor!
Did disabling McAfee help? (please tell us)
It didn't help. Thunderbird still locks-up, on occasion, when I delete. It also locks sometimes when I click to open a message.
Try to start Windows in safe mode with networking enabled. - Win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01 - Win8 http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode# - Win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/en-US/kb/safe-mode
Does the problem go away?
Do you still experience this problem?