Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Search bar auto suggestions not working

  • 2 replies
  • 2 have this problem
  • 5 views
  • Last reply by tano_grasa

tano_grasa
tano_grasa
more options

Specs: Windows 7 Home Premium 64 bit, FF 48.0.2

Description: Search suggestions are not working on the search bar , no matter which search engine is being used. Suggestions from my own previous searches are working correctly.

Issue history:

After upgrading from FF 48.0 to FF 48.0.2 the Google Toolbar stopped working. I had been forcing the compatibility of this addon over the years throughout many subsequent FF updates, but this time I wasn't able to force it once more. So I uninstalled the Google Toolbar and gave a try to the Googlebar Lite. At this time the search suggestions were still working both on the search bar and on Googlebar Lite. I then uninstalled the Googlebar Lite because I was missing the possibility to create custom buttons (due to my work I need a of couple of language-based generic search options). I later discovered that you can install some language-based google search options on the search bar, so I installed 4 corresponding addons (google searches in DE, IT, ES and EN). I'm not 100% sure, but I think it was at this point that the search suggestions feature stopped working.

Troubleshooting attempts:

- Checking if the search options in FF are correct ("show suggestions..."). They are. - Starting FF in safe mode. - Deleting the json file - Creating a fresh test profile - Performing a fresh FF install (from scratch: that is, after deleting the profile folder)

Nothing helped.

Specs: Windows 7 Home Premium 64 bit, FF 48.0.2 Description: Search suggestions are not working on the search bar , no matter which search engine is being used. Suggestions from my own previous searches are working correctly. Issue history: After upgrading from FF 48.0 to FF 48.0.2 the Google Toolbar stopped working. I had been forcing the compatibility of this addon over the years throughout many subsequent FF updates, but this time I wasn't able to force it once more. So I uninstalled the Google Toolbar and gave a try to the Googlebar Lite. At this time the search suggestions were still working both on the search bar and on Googlebar Lite. I then uninstalled the Googlebar Lite because I was missing the possibility to create custom buttons (due to my work I need a of couple of language-based generic search options). I later discovered that you can install some language-based google search options on the search bar, so I installed 4 corresponding addons (google searches in DE, IT, ES and EN). I'm not 100% sure, but I think it was at this point that the search suggestions feature stopped working. Troubleshooting attempts: - Checking if the search options in FF are correct ("show suggestions..."). They are. - Starting FF in safe mode. - Deleting the json file - Creating a fresh test profile - Performing a fresh FF install (from scratch: that is, after deleting the profile folder) Nothing helped.

All Replies (2)

rahulparakh678
rahulparakh678
more options

To enable or disable search suggestions through the Search bar: 

   Right-click on the Search Bar.
   If Show Suggestions is checked, the search suggestions feature is currently disabled. Click it again to add or remove the check mark.


and if still not working then try this link

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

tano_grasa
tano_grasa Question owner
more options

Thank you for answering. The first proposed solution has to do with this item of my troubleshooting attempts history: "Checking if the search options in FF are correct ("show suggestions..."). They are".

I may be wrong, but I guess the second proposed solution is aimed to get the same software state as performing a fresch install or creating a fresh test profile. I tried both, as stated in my troubleshooting history, an neither did the job.

I appreciate your willingness to help but I must ask you to carefully read a text before attempting to provide an answer. This will save you time and mine too.