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flash player

  • 6 replies
  • 2 have this problem
  • 4 views
  • Last reply by S3ndG

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Having Flash Player problem on Firefox 49.0.2 Win 10, Flash latest version (.185) On BBC website, clicking on video link produces black hole where video should be - no error message. BBC site works perfectly on Chrome and Edge. Have 'refreshed' Firefox. No change. Please help !

Having Flash Player problem on Firefox 49.0.2 Win 10, Flash latest version (.185) On BBC website, clicking on video link produces black hole where video should be - no error message. BBC site works perfectly on Chrome and Edge. Have 'refreshed' Firefox. No change. Please help !

All Replies (6)

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If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

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Tried most of this without success.

Have finally got the Flash movies to play by the expedient of clicking the 'back' and 'forward' arrows repeatedly until eventually it works !

I don't really think I should have to do this ????

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Hi wilkofife, please provide us a flash video link so I could test it with firefox :) thanks

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Any of the videos here - http://www.bbc.co.uk/news

(e.g. the Clinton jokes one)

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This is what I got;

Note:I use Flash Block. When I disabled it, the clip played.

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The flash videos on BBC website work fine on my pc. I'm running firefox 64 bit. 1) try to disable Hardware acceleration into options > advanced > general 2) try to watch your flash video with firefox 64 bit and a new profile. Run : "C:\Program Files\Mozilla Firefox\firefox.exe" -P to manage profiles.

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles