Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

tools options menu not working

  • 1 reply
  • 2 have this problem
  • 8 views
  • Last reply by FredMcD

more options

Hi guys. Hoping someone can help....if I click on "Tools" on the toolbar, "options" doesnt work. I don't know if ive disabled something by accident. My 3 bar button seems to be having problems too, nothing happens when I click "add ons" or "customise". Tia from a blonde technophobe.

Judyl68

Hi guys. Hoping someone can help....if I click on "Tools" on the toolbar, "options" doesnt work. I don't know if ive disabled something by accident. My 3 bar button seems to be having problems too, nothing happens when I click "add ons" or "customise". Tia from a blonde technophobe. Judyl68

All Replies (1)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?


Type about:preferences#general<enter> in the address bar.