Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I'm not downloading all my e-mails

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by Matt

jdmack
jdmack
more options

My business partner's husband has a Comcast account with 30,000+ e-mails going back to 2008. He wants to save these e-mails to his computer before he deletes them from the online server. I installed Thunderbird on his computer and configured the settings for a POP account. When I checked the email, Thunderbird downloaded 5000+ e-mails dating back to August 2014. I tried checking the e-mail again and it only downloaded the new messages that had come in. How do I get it to download all 30,000 e-mails?

My business partner's husband has a Comcast account with 30,000+ e-mails going back to 2008. He wants to save these e-mails to his computer before he deletes them from the online server. I installed Thunderbird on his computer and configured the settings for a POP account. When I checked the email, Thunderbird downloaded 5000+ e-mails dating back to August 2014. I tried checking the e-mail again and it only downloaded the new messages that had come in. How do I get it to download all 30,000 e-mails?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

are all the emails in the inbox? usually they do not come in because they are in some other folder.