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Firefox crashes

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

Bhagya84
Bhagya84
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Firefox crashes everytime it's started and it crashes in safe mode as well.

Crash ID: bp-a74d91bf-f60c-4ec0-ac59-9e6532170120

Firefox crashes everytime it's started and it crashes in safe mode as well. Crash ID: bp-a74d91bf-f60c-4ec0-ac59-9e6532170120

All Replies (2)

FredMcD
FredMcD
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Product Firefox Release Channel esr Version 45.6.0esr Build ID 20161209150850 OS Windows 7 OS Version 6.1.7601 Service Pack 1

Signature: ssl2_InitSocketPolicy

hcapi.dll = McAfee Host Intrusion Prevention

Update McAfee. If the problem continues, disable it.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to disable multi-process tabs in Firefox if this is currently enabled. You can disable multi-process tabs in Firefox by setting the related prefs to false on the about:config page.

  • browser.tabs.remote.autostart = false
  • browser.tabs.remote.autostart.2 = false