ebay description content not display. recently started, ok in chrome, cleared cookies&cache; suspect issue in FF; need a clue where to look or a fix
using uk ebay. item descriptions have stopped displaying eg you now scroll a lot of blank space where product pictures, specifications etc used to be. chrome and IE displays all correctly ebay does have a tickbox for 'show description' but has no effect i suspect a FF issue so help needed please
Chosen solution
on checking my addons it twigged that 'privact badger' maybe was culprit as a lot of trackers on the description page. turned him off for the ebay site and all ok now and did not need to run the safe mode. thanks peter
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Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
- Do NOT click the "Refresh Firefox" button on the Safe Mode start window
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"Clear the cache":
- Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"
"Remove the cookies" from websites that cause problems.
- Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"
Chosen Solution
on checking my addons it twigged that 'privact badger' maybe was culprit as a lot of trackers on the description page. turned him off for the ebay site and all ok now and did not need to run the safe mode. thanks peter