Trouble with sending emails via a GMAIL account
Hi,
after a tedious search for a fix, I hope to find support for my problem with sending emails via Gmail using Thunderbird as the email client. This a new install of the Linux version of Thunderbird, icedove. I have used the automatic account creation to generate my gmail account. Receiving messages worked out of the box, but somehow sending emails does not work. I checked the SMTP settings and tried all kind of suggestions on the Gmail site, like the Recaptcha or the allowing access for less secure apps.
Here I post the outcome of the troubleshooting, maybe there is something that allows you to give me a hint...
Application Basics
Name: Icedove Version: 45.6.0 User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:45.0) Gecko/20100101 Icedove/45.6.0 Profile Directory: Open Directory
(Local drive) Application Build ID: 20170108173935 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (imap) imap.gmail.com:993, SSL, OAuth2
OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
Extensions
Iceowl, 4.7.6, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
extensions.lastAppVersion: 45.6.0
mail.openMessageBehavior.version: 1
mailnews.database.global.datastore.id: 9e7d879b-55f9-4423-8eb6-ef0b5fd4cf0
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
plugin.importedState: true
Graphics
Adapter Description: Intel Open Source Technology Center -- Mesa DRI Intel(R) HD Graphics 520 (Skylake GT2)
Vendor ID: Intel Open Source Technology Center
Device ID: Mesa DRI Intel(R) HD Graphics 520 (Skylake GT2)
Driver Version: 3.0 Mesa 12.0.4
WebGL Renderer: Intel Open Source Technology Center -- Mesa DRI Intel(R) HD Graphics 520 (Skylake GT2) -- 3.0 Mesa 12.0.4
GPU Accelerated Windows: 0
AzureCanvasBackend: cairo
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: none
AzureContentBackend: cairo
CairoUseXRender: 1
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.12
4.12
NSS
3.21.3 Basic ECC
3.21.3 Basic ECC
NSS Util
3.21.3
3.21.3
NSS SSL
3.21.3 Basic ECC
3.21.3 Basic ECC
NSS S/MIME
3.21.3 Basic ECC
3.21.3 Basic ECC
Chosen solution
This is odd. As said before, your account settings look good. With 'Authentication type' set to 'OAuth2' you don't have to 'allow less secure apps'. You don't need an app password either. With the error you get, this doesn't look like a password issue anyway.
Did sending mail ever work on this machine? Have you made any changes recently? I'd rather look outside of Thunderbird (or Icedove) for explanations what's wrong. But without knowing details about your environment I'm a bit struggling to suggest anything specific. A reboot of the computer probably doesn't hurt.
The exact same Gmail settings work fine here with Thunderbird.
Read this answer in context 👍 1All Replies (3)
Icedove is a Debian invention. Did you try to ask in a Debian forum?
Your account settings look good to me. What actually happens when you attempt to send mail?
Can you confirm you can receive mail?
Dear christ1,
thanks for your feedback. I checked multiple Debian forums, but found the discussion about Gmail and Thunderbird here much more alike to the problem I have :)
When I send an email, I got a progress bar popping up saying "Connecting to smtp.gmail.com..." , staying for quite long and vanishing with the final message "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.gmail.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again."
I can confirm that I receive emails.
Chosen Solution
This is odd. As said before, your account settings look good. With 'Authentication type' set to 'OAuth2' you don't have to 'allow less secure apps'. You don't need an app password either. With the error you get, this doesn't look like a password issue anyway.
Did sending mail ever work on this machine? Have you made any changes recently? I'd rather look outside of Thunderbird (or Icedove) for explanations what's wrong. But without knowing details about your environment I'm a bit struggling to suggest anything specific. A reboot of the computer probably doesn't hurt.
The exact same Gmail settings work fine here with Thunderbird.
Modified by christ1