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A new upgrade was just auto installed. Occasionally the web browser screen goes blank. You have a bug!!

  • 4 replies
  • 2 have this problem
  • 5 views
  • Last reply by FredMcD

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This only started failing with the latest upgrade (53.0) I just installed. The only way to get my screen back is to restart my computer.

This only started failing with the latest upgrade (53.0) I just installed. The only way to get my screen back is to restart my computer.

Chosen solution

https://support.mozilla.org/en-US/kb/install-older-version-of-firefox?cache=no Be sure to read everything here.

If you still want to downgrade, look under; I still want to downgrade. Click the Directory of other versions and languages link. Look for the directory of the version that you want. But, remember that old versions may have security issues.

You should also check out Firefox; Extended Support Release https://www.mozilla.org/en-US/firefox/organizations/

https://www.mozilla.org/en-US/firefox/organizations/notes/

https://www.mozilla.org/en-US/firefox/organizations/system-requirements/

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All Replies (4)

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Is it the computer screen, or just the Firefox window?

See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

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The screen goes completely dark and blank. How can I install the previously working version of Firefox?

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The screen goes completely dark and blank. How can I install the previously working version of Firefox?

more options

Chosen Solution

https://support.mozilla.org/en-US/kb/install-older-version-of-firefox?cache=no Be sure to read everything here.

If you still want to downgrade, look under; I still want to downgrade. Click the Directory of other versions and languages link. Look for the directory of the version that you want. But, remember that old versions may have security issues.

You should also check out Firefox; Extended Support Release https://www.mozilla.org/en-US/firefox/organizations/

https://www.mozilla.org/en-US/firefox/organizations/notes/

https://www.mozilla.org/en-US/firefox/organizations/system-requirements/