Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Vaughnlive.tv chat no longer working upgrading from FF49.0.2 to any of the newer versions

  • 5 replies
  • 2 have this problem
  • 43 views
  • Last reply by Happy112

more options

After upgrading from Firefox v49.0.2 the live chat on the side of the webpage at www.vaughnlive.tv doesn't load anymore?? ... It's just a white transparent image (see attached screenshot) ... the chat window will show on the righthand side of any live channel that you enter from the main page. Reverting back to v49.0.2 and all is good again.

Screenshot > http://prntscr.com/fcnepx

After upgrading from Firefox v49.0.2 the live chat on the side of the webpage at www.vaughnlive.tv doesn't load anymore?? ... It's just a white transparent image (see attached screenshot) ... the chat window will show on the righthand side of any live channel that you enter from the main page. Reverting back to v49.0.2 and all is good again. Screenshot > http://prntscr.com/fcnepx

All Replies (5)

more options

Your system details show that you're running Firefox 64-bit,   and for   vaugh.live.tv   you may need the 32-bit version, which you can download from here :

https://www.mozilla.org/en-US/firefox/all/

Does that work   ?

more options

You may have to use the Firefox ESR version if the chat uses Java.

Firefox 52 and later releases only support the Shockwave Flash plugin and disable all other plugins. You can use the Firefox 52 ESR release if you need to use other plugins.

Why-do-Java-Silverlight-Adobe-Acrobat-and-other-plugins-no longer work.

Firefox 52.1.2 ESR:

more options

Happy112 said

Your system details show that you're running Firefox 64-bit,   and for   vaugh.live.tv   you may need the 32-bit version, which you can download from here : https://www.mozilla.org/en-US/firefox/all/ Does that work   ?

Yes, the 32bit version does work, but so does the 64bit version up to 49.0.2 ... as soon as v49.0.3 is installed, the ?error? starts, so something was removed from that version onwards.

more options

cor-el said

You may have to use the Firefox ESR version if the chat uses Java. Firefox 52 and later releases only support the Shockwave Flash plugin and disable all other plugins. You can use the Firefox 52 ESR release if you need to use other plugins. Why-do-Java-Silverlight-Adobe-Acrobat-and-other-plugins-no longer work. Firefox 52.1.2 ESR:

52.1.2 ESR 64bit ... doesn't work 52.1.2 ESR 32bit ... works 53.0.3 32bit .... also works up to v49.0.2 64bit ... also works

.... so if plugins were removed for security reasons that could effect this chat, why is the 32bit version still working?

more options

JIGSAW1971 said

Yes, the 32bit version does work, but so does the 64bit version up to 49.0.2 ... as soon as v49.0.3 is installed, the ?error? starts, so something was removed from that version onwards.

Going back to an older version is of course not a good idea   (vulnerabilities),   so,   if the 32-bit version works :   why not use it   ?
(In all honesty :   I haven't a clue why it won't work in the 64-bit version   been searching for an answer, to no avail.   The answers I found were too contradictory to mention here.)

Vaughn.live only uses   Flash   (no plugins),   so, using a ESR version is not necessary   (unless you need plugins for other programs).

Modified by Happy112