Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After sucessfully adding account and clicking "done," that account doesn't load into Thunderbird folder view.

  • 1 reply
  • 2 have this problem
  • 7 views
  • Last reply by Wayne Mery

JeffPaston
JeffPaston
more options

I add my email name, email address, and password... I then manually configure pop and smtp and click "re-test." It is shown to be correct and says "password ok". Then I click "done" and nothing happens. I was expecting the email account to show up in folder window.

I add my email name, email address, and password... I then manually configure pop and smtp and click "re-test." It is shown to be correct and says "password ok". Then I click "done" and nothing happens. I was expecting the email account to show up in folder window.

Chosen solution

Depends on which view you have set: 1. alt (key), View, Folders, All or 2. alt (key), View, Folders, Unified

Read this answer in context 👍 2

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Depends on which view you have set: 1. alt (key), View, Folders, All or 2. alt (key), View, Folders, Unified